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15 W. Rockwood Blvd. Spokane, Washington 99204
Phone: 509-474-4200 or Toll Free 1-800-538-0375

Guest Information

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Riversage advises making advance reservations at any of our Inns since frequently we are 100% occupied. All reservations must be “guaranteed" with a major credit card.

Guaranteed Reservation
You may guarantee the room for late arrival, using a major credit card. This means you have, in effect, purchased that room for the night. No matter how late you arrive, or even if you do not arrive at all, The Madison Inn by Riversage will not rent that room for that night to anyone else. If your plans change and you made your reservation via the hotel’s website, you have until 3 p.m. prior to the day of arrival to cancel without penalty. If you called the hotel directly, you may cancel up to noon on the day of arrival to cancel without penalty. You must cancel the reservation the same way you made it (e.g. the hotel website or calling the hotel directly).

IF, HOWEVER, YOU DO NOT CANCEL WITHIN THE REQUIRED MINIMUM TIMEFRAME (3 P.M. PRIOR TO DAY OF ARRIVAL FOR WEBSITE BOOKINGS; NOON ON DAY OF ARRIVAL FOR PHONE BOOKINGS), YOU WILL BE CHARGED FOR ONE NIGHT’S STAY — WHETHER OR NOT YOU OCCUPY THE ROOM.

Non-refundable Promotional Reservation
We do offer seasonal promotions to save by booking early. These promotional deals are non-refundable, and if canceled, at any time, your credit card will be charged for your 1st night.

Please note: Hotel management reserves the right to extend the minimum required cancellation time frame to cancel without penalty for certain major events. You will be notified of any applicable special events that impact the minimum required cancellation time frame upon booking your reservation.

Checkout is 11a.m. If you request additional time, we can accommodate you until 12 p.m. The point is that our housekeepers need access to clean and freshen the room for our next guest. If you stay beyond 12 p.m., you will be charged for a half-day, and if you stay beyond 2 p.m., you will be charged for a full day.

Check-in time is 3 p.m. Occasionally guests arrive prior to the 3pm check-in time. If you arrive between 1pm and 3pm and the guest room type you requested is available, we can usually accommodate an early check-in. If you arrive before 1pm, a $20 early check-in fee may be assessed. If we cannot accommodate an early check-in, we are happy to store your luggage in a secure location. We also invite you to enjoy our lobby with a cup of fresh perked coffee while you wait.

We encourage you to communicate frequently with the front desk regarding your arrival and departure times so we may provide the best possible service.

Rates are subject to change during special local events and will be verified at the time your reservation is confirmed. Be sure to book your room through our website to receive the best available rate at the time you make your reservation. Reservations secured through a travel agent or an online travel service may add extra fees and result in higher rates for you.

All our rates include 2 adults. Children 12 and under stay free. Extra adults will be charged $5 each, per night.

The inn does have a limited number of roll-aways and cribs available on a first-come-first-serve basis. Cribs $5 per night. Roll-aways $10 per night.

Pet Rates - $10.00 for 1 pet $15.00 for 2, per night

Federal and State Government Rates honored year round. Must call the hotel for more info.

Corporate, group, and special organization rates are available.. Please call or email for more information

Riversage Inns do not have restaurants or swimming pools. Not everyone wants, or wants to pay for, such extras. By saving construction and operation costs on these items, we are able to keep room rates at Riversage Inns to the lowest practical level.

The Madison Inn by Riversage does serve a hot breakfast daily beginning at 6 a.m. until 9 a.m. M-F and till 10 a.m. weekends.

Coffee and tea is served in the lobby 24 hours per day. Every afternoon, our staff serves freshly popped popcorn in the lobby.

Depend on our staff, however, to provide recommendations for excellent restaurants close to the hotel.

See more of our amenities.

No. Because of our proximity to Providence Sacred Heart Medical Center and Children's Hospital, we do serve guests who are in Spokane for medical reasons. But The Madison Inn by Riversage is a mainstream hotel with a diverse, integrated clientèle, and we are open to all guests whatever the reason for your visit to town.

All guest rooms open to interior corridors, and we maintain staff on premises 24 hours per day. There is only one public entrance and exit, in plain view of the hotel’s front desk. This entrance is locked early in evening for additional security; phone link in hotel vestibule. Your hotel keycard will provide access, and there is a phone link to the front desk for late arrivals. The hotel does have a secondary exit — it is controlled access 24/7 by your guest room keycard.

For your own protection, The Madison Inn by Riversage requests that you leave no personal belongings visible in your car when parking in our lot.

We understand you may want to travel with your pet. Pet Friendly The Madison Inn by Riversage is “pet friendly” with very reasonable pet fees. Please call or email the hotel in advance so we we know if you are bringing a pet, and if so — how many.

We do ask that you respect the hotel’s pet policies as outlined in a handout you will receive at time of check-in, and that you are considerate to our other guests.

Some important reminders:

  • Keep your pet leashed when entering and leaving the building.
  • Never leave your pet unattended without making arrangements at the Front Desk.
  • Respect the quiet atmosphere of the establishment.
  • Inquire at the desk about plastic bags to “scoop your poop”!
  • Our Pet Fee is $10.00 for 1 pet $15.00 for 2, per night.

The Madison Inn by Riversage will be pleased to provide recommendations for restaurants, local attractions, shopping, and various services that are pre-screened by the The Madison Inn by Riversage. Depend on our staff to help make your stay as comfortable as possible.

See a little more info about local attractions.

The Madison Inn by Riversage wants to get your day off to a great start. Our free hot breakfast provides a balanced menu with a variety of choices. Hot Waffles

  • Hot Pancakes
  • Fresh Fruit
  • Eggs
  • Sausage
  • Biscuits and Gravy
  • Hot and Cold Cereals
  • Toast (several varieties) and Bagels with jelly, peanut butter, and cream cheese
  • English Muffins
  • Delicious Homemade Riversage Muffins

The Madison Inn by Riversage is proud to offer juice daily during breakfast hours, and premium coffee by Craven’s in the Riversage Blend, along with caffeinated and decaffeinated teas. Coffee and tea are complimentary in the lobby 24/7.

Best kept secret in Spokane!